VSO Kenya

SharePoint Technical Lead

New

Job Summary

Leading the design and delivery of SharePoint solutions to meet business objectives and technical requirements to create effective knowledge sharing mechanisms and practices to support the growth in impact and influence of VSO.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

Responsibilities:

  • Act as the lead for all SharePoint related Project and Change Request development, design and implementation
  • Investigate solution options, carry out feasibility studies and provide technical solutions to address organisational knowledge management requirements
  • Design, demo and deploy new SharePoint solutions, to improve ways of working
  • Work with the Infrastructure team to develop and manage the Office 365 roadmap, leveraging new platform innovations as they are released
  • Support integration with other core platforms as required
  • Build strong relationships throughout the organisation and maintain a comprehensive understanding of business processes.
  • Develop user training materials to promote adoption across the VSO footprint
  • Provide technical user support for incidents escalated from the helpdesk and resolve system / application issues
  • Lead in creating / authorising and managing the technical solution documents for changes, enhancements and new projects and provide quality assurance on any development delivered by third party suppliers.


Knowledge/qualifications:

  • Up to date knowledge of the Office 365 ecosystem
  • Ability to configure SharePoint views and workflow to meet functional requirements
  • Comfortable creating functional specifications, design and architecture documentation


Experience:

  • Demonstrable experience in successfully supporting Office 365 and SharePoint projects involving significant scale and business change
  • Experience with and enthusiasm for coaching, mentoring and on the job training


Skills/Abilities:

  • Able to present complex technical information clearly to a non-technical audience, with the ability to provide the appropriate level of detail.
  • Able to create a highly collaborative work environment consisting of both technical and subject matter experts.
  • Strong problem-solving, critical thinking, and analytical skills, including substantial hands-on experience in complex process analysis and system design.
  • Excellent oral and written communication skills (in English) required
  • Strong Project management skills
  • Proven business analysis skills
  • Effective meeting facilitation skills
  • Willing to travel
  • Able to work effectively in a culturally diverse environment

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