Shop Manager (SM) - Murang'a

Job Summary

To maintain and manage the Shop, issue stock and keep accurate records.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description

SHOP MANAGER

Reports to:       Retail Supervisor

Location:           Shop (100% of the time)

Job Purpose:    To maintain and manage the Shop

Responsibilities:

  1. General running of the shop & Asset management
  2. Act as a helpful and informative first point of contact for customers at the shop
  3. Manage stock, petty cash, arrange deliveries from Distribution Centre and transfers to Customers.

Description of tasks:

  1. Open and close shop each working day
  2. Manage shop petty cash
  3. Manage shop stock movements between shop, Distribution Centre and customers and issue out to Shop Technicians in a timely manner.
  4. Attend to clients who seek assistance at the shop (Customer Service)
  5. Manage and organize all documents used at the shop based on the Service Level Agreements (SLAs): Petty cash, Stock, Customer Contracts & Reports, etc.
  6. Update and submit Daily Shop Reports
  7. Shop process and Company Asset management like Motorbikes, Laptops, Stock, etc.

Skills and Qualifications Desired:

  • Minimum of a Degree in business related field
  • Experience in any management or administration position
  • Strong analytical, communication, decision making and interpersonal skills.
  • Attention to detail and accuracy
  • A dynamic and positive attitude, excellent organization, coordination and planning skills

NB: Familiarity and ability to talk the local languages is an added advantage.

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