Shop Supervisor - Narok Town

Job Summary

Supervises team members in duties and performance, providing feedback where necessary and reporting team strengths and weaknesses to management.

  • Minimum Qualification: Highschool
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description


SALARY: KSH. 20,000


  1. Motivates, guides, and mentors team members to exceed goals and creates a positive environment during shifts
  2. Trains new team members in company standards, customer service, and job duties
  3. Oversees work quality and verifies satisfactory meeting of company and regulation standards
  4. Strictly adheres to deadlines by communicating expectations to team members, setting goals, motivating team members, and disciplining where necessary
  5. Connects with customers and develops strong relationships to encourage frequent visits. 
  6. Creates an atmosphere centered on delivering superior customer service
  7. Maintains strong working knowledge of company products and services, and offers technical support and information to team members
  8. Audits and oversees sales goal, employee development, and business development records and statistics
  9. Management of stock to prevent stock dead stock and research on new stocks
  10. Set reorder levels and prevent under or overstocking


  • Should be within 28-35 years old 
  • Worked with a supermarket or large store as a supervisor / manager and should have a recommendation letter from the shop
  • One year experience  debtors and creditors management
  • Work hours 7am to 7pm Monday to Saturday.
  • At least 5 years of experience 
  • Certificate of Good Conduct
  • Should be okay with relocating to Narok 
  • Should be Christian
  • Should be mature, and have integrity 

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