Job Summary

We are looking for a Software Product Manager to support the development of the company’s product portfolio via a continuous managed dialogue between our strategy, operations and technology teams.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

Reporting to: Vice President Product


Purpose of the position

4G Capital is a market leader in unsecured working capital solutions with a significant presence across multiple East African countries. We are looking for a Software Product Manager to support the development of the company’s product portfolio via a continuous managed dialogue between our strategy, operations and technology teams. Main interactions will be with the Vice President Product, operational product managers and strategy team as we seek to constantly re-iterate and improve our service offering. Agile and scrum models will be key as well as problem-solving skills.


Responsibilities & Duties

  1. Collaborate with cross functional teams to design and complete User Story and requirements documentation for new business feature requests within existing technology products
  2. Identify and support the documentation and tracking of bugs for existing technology products
  3. Actively manage product development backlogs and support prioritization of development activities for existing technology products in Jira
  4. Lead weekly technology update meetings with operational team product managers
  5. Support 4G software development teams in understanding new feature requests or reported bugs; support development teams throughout the software development lifecycle as needed
  6. Lead the development of internal training and communications materials for major new feature releases
  7. Support the development of test plans and coordination of User Acceptance Testing for new product features when necessary
  8. Coordinate transition and release activities for new product features when necessary
  9. Perform industry analysis and identify technology trends and best practices to support the continuous development of 4G’s technology portfolio 
  10. Support the development of other 4G products and activities as required as determined by the Vice President Product


Academic & trade qualifications

Essential

  • Undergraduate Degree


Requirements

  • Degree in Finance, Business Administration, Computer Science or other relevant field
  • At least two years of proven Product Management experience working at the intersection of technology and operations to bring new technology products to market; prior experience in product management for a lending or banking system a plus
  • Proven experience writing User Stories and product requirements documents for new product development
  • Experience working within various agile product methodologies for software development, including scrum and kanban
  • Experience using Jira to manage new feature development and bug fixes
  • Experience successfully coordinating organizational change management activities for new technology products and features, including communications and training planning
  • Experience creating and executing software test plans and cases a plus
  • Strong market orientation, entrepreneurial and innovative thinker
  • Proven ability to work independently, delivering high-quality end products
  • High proficiency in PowerPoint and Excel
  • Verbal and written fluency in English


Personal qualities & behavioral traits

  • Ability to perform multiple tasks simultaneously, employing effective time management and organizational skills
  • Ability to work independently and within a team to meet deadlines, goals and objectives
  • Passion for learning new technologies and development methodologies
  • Resourcefulness and troubleshooting aptitude
  • Excellent critical thinking skills


Relationships

  1. VP Product: Direct line manager, providing guidance on product department vision, priorities, and processes
  2. Operational Product Managers: Liaise with operational product managers to determine product enhancement and bug fix need
  3. Software Development Team: Liaise with software development teams to ensure requirements understanding and support throughout the software development lifecycle
  4. Chief Technology Officer: Occasional interaction with CTO for high level technology organization priorities and updates


Initial 6-month probation. 


Please submit your cv and application letter

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