BrighterMonday Consulting

Supply Chain Manager - Dar es Salaam

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Job Summary

Our client based in Dar es Salaam is seeking to fill the position of SUPPLY CHAIN MANAGER. Incumbent will manage a client portfolio, including internal clients, in a sustainable & profitable way and lead the warehousing operations

  • Minimum Qualification: Diploma
  • Experience Level: Management level
  • Experience Length: 10 years

Job Description

Reports to:  LOGISTICS MANAGER
Based at: DAR ES SALAAM

MAIN TASKS AND RESPONSIBILITIES DETAILS
Manage the team (N-1)
  1. Inform N-1 of the entity strategy/evolutions and communicate on required alignments
  2. Set goals in terms of quality of service & costs control
  3. Assess the performance of N-1
  4. Develop & maintain the competencies
  5. Ensure a smooth transfer of files/issues when change of N-1
  6. Apply leave management policy
  7. Ensure induction program for newcomers is respected
  8. Organize recruitments (after validation by the LOM) and interview/select potential staff (LOM interview & validation required according to staff level)
Manage the operational relationship with the client
  1. Receive the instructions from the client (tariffs already validated through a quotation) 
  2. In case of new business from an existing client, a new quotation will be issued by Sales department in accordance with LOM/DILS
  3. Request additional instructions if information provided unclear
  4. Inform the client of the stock (reports to be defined)
  5. Alert the client in case of operational issue (potential or real)
  6. Coordinate and assure the material movements according to SOP and Best Practices
  7. Provide support to credit control in case of cash collection issue
Drive the warehousing activity and related risks
  1. Validate the plan inbound and space allocations
  2. Manage inventory safely and accurately and to ensure a reliable tracking in WMS.
  3. Ensure physical stock movement are correctly managed in the WMS.
  4. Coordinate and ensure qualitative and quantitative controls of all inbound and outbound material/ cargo (weekly/monthly stock audit)
  5. Ensure that every step of the process is functioning effectively to avoid costly delays and lost sales opportunities
  6. Take care of the irregularities and issues
  7. Manage warehouse security and Insurance matters (liaise with legal and procurement departments)
Drive the P&L and quality of service
  1. Responsible for the achievement of warehousing budget goals in terms of costs and Quality of Service 
  2. Measure warehousing activities with accurate KPIs and to share KPIs with customers in a proactive way (Continuous Improvement Process): implement and coordinate corrective action plans.
  3. Develop QHSE policy within operations (SOP definition & validation, quality & audit recommendations implementation...) with the support of QHSE department
Alert/ Inform Management
  1. Alert his manager in case of significant operational issue (huge impact on quality of service, on invoicing, on sensitive clients...)
  2. Inform his management of any information relevant regarding our business activity or environment
  3. Identify issues raised during operations processing whatever in scope or not

TARGETS AND GOALS
  • 100% target on Quality of service KPIs 
  • 100% target on costs

PERSONAL QUALITIES REQUIRED
  • Organised
  • Natural Leader
  • Team player
  • Self Starter
  • Problem Solver
  • Ability to work with tight deadlines
  • Ability to impose authority

REQUIRED SKILLS
  • At least 10 years’ experience in supply chain/ warehousing
  • At least 5 years’ experience as a manager
  • Good knowledge of Microsoft Office
  • Good use of email
  • Excellent communicator

TOOLS
  • Business software functions (Speed) & reports
  • Financial reports : P&L by client/ warehouse
  • Standard Operating Procedures
  • HR support tools and documents

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