Job Summary

Sterling credit ltd is a fintech credit company that offers structured and flexible financial services to SMEs at competitive rates.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

LOCATION: Nairobi and  surroundings

Times: 8:30am to 5:30 pm

Minimum 3 years experience


RESPONSIBILITIES 

•   Responsible for the management, operation and performance of Sterling credit ltd units.

•   Oversee customer loan applications, loan approvals, loan disbursement  and their collection.

•   Provide direct customer support

•   Be our brand ambassador of sterling credit ltd in the area.

•   Achieve monthly sales and collections targets while managing expenses.

•   Direct Management of  Unit Staff - oversee, support, develop unit staff to run a high performance 6-person team.

•   Be a Leader and a Problem Solver.

•   Build and maintain an excellent work environment for the team to develop individual potential and achieve demanding targets.

•   Lead and Manage all unit functions, logistics and performance issues.

•   Service Delivery - Deliver first rate customer service

•   Relationships Building -Build excellent relationships with customer-partners and opinion leaders in catchment area.

•   Reporting Provide accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends and market opportunities

 

REQUIREMENTS

•   Must have experience working in a financial or Microfinance institution.

•   Must have a diploma or bachelor’s degree

•   Must have demonstrated leadership skills

•   Must have a good performance track.

•   Must be able to work under minimal supervision.

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