Job Summary

Food and beverage service

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description

Responsibilities

  • Welcoming customers as they arrive         
  • Assist customers settle on their tables        
  • Giving menus' information and taking orders for food and drinks         
  • Prepare tables for meals, including setting up items such as linens, silverware and glass         
  • Present food or beverage information or menu to customers         
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problem
  • Promptly attend to customer complains       
  • Remove dishes from tables or counters, take them to the kitchen for cleaning          
  • Answer customer queries        
  • Provide management with customer feedback        
  • Follow all relevant health department rules/regulations and all customer service guidelines.

        


Qualifications           
  • At least a Diploma in Hotel/hospitality management from a recognized institution        
  • Customer-oriented Proven work experience as a waitress with 2 years’ experience       
  • Fluent in both English and Swahili    
  • Ability to develop constructive working and interpersonal relationships with colleagues and customers
  • Problem solving and decision-making skills        
  • Hands on experience with cash register and any ordering information system         
  • Active listening and effective communication competencies         

 How to Apply

  

 Qualified candidates are advised to submit applications to dealerscasino9@gmail.com quoting “WAITER” on the email subject line. Your application should reach us on or before 20th August 2019 at 5 pm. Only shortlisted candidates shall be contacted.

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