Job Summary

The Waiter/Waitress will take orders and serve food and beverages to Guests in our restaurant. Be aware of Guest satisfaction to deliver the perfect service experience. Ensure high quality of food and beverages to Guests.

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

Waiter/Waitress (Age 22 – 30 yrs)

Duties and responsibilities include, but are not limited to: servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment. Guests must feel welcome, comfortable and well attended to at all times


  1. Provide the perfect service experience for every Guest
  2. Ensure the Guest feels important and welcome in the restaurant
  3. Ensure hot food is hot and cold food is cold
  4. Adhere to timing standards for products and services
  5. Look for ways to consolidate service and increase table turns
  6. Present menu, answer questions and make suggestions regarding food and beverage
  7. Serve the Guest in an accommodating manner
  8. Must know all food liquor, beer, wine and retail offered
  9. Apply positive suggestive sales approach to guide Guests
  10. Pre-bus tables; maintain table cleanliness, bus tables
  11. Looks for ways to avoid waste and limit costs
  12. Assist in keeping the restaurant clean and safe
  13. Provide responsible service of alcoholic beverages
  14. Deliver food and beverages to any table as needed
  15. Must follow all cash handling policies and procedures
  16. Report to property on time and in proper uniform



  • Must have clear written and verbal communication skills
  • Must have the physical abilities to carry out the functions of the job description
  • Must be able to responsibly handle cash transactions
  • Must be able to consolidate and coordinate needs for all tables within their station
  • Must be able to carry food and beverages
  • Must be able to work in a team environment
  • Diploma in hospitality or equivalent; college degree preferred
  • At least one-year experience as a food server within a restaurant, hotel, or conference center operation
  • Any related customer service/oriented experience will be considered
  • Ability to comprehend and communicate in fluent English

Share Job Post

Log In to apply now

Rest of Kenya
| Full Time |
KSh Confidential
Rest of Kenya
| Full Time |
KSh Confidential
Rest of Kenya
| Full Time |
KSh Confidential
Rest of Kenya
| Full Time |
KSh 15,001 - 30,000