Customer Service / Concierge Manager

Nairobi Full Time KSh 45,001 - 60,000
6 days ago

Job Summary

Overseer of the whole Reservation Team, must have a passion in sales and Customer Service.

Job Description

You have excelled in Customer Service, and helped others excel too. You are an accomplished team leader who thrives in inspiring and motivating your team members. 

In addition to Customer Service, you also have an outstanding track record in sales and sales management, having successfully helped teams of salespeople deliver, and exceed their targets. 

You are passionate about the travel and hospitality industry. You are at ease in international settings, handling clients from all kinds of nationalities nationalities and origins. 

If this describes you, then you are probably the person we are looking for. The successful applicant will take over a small, enthusiastic 24/7 customer service team, and introduce aggressive sales targets along with generally enhanced responsibilities for is members. 

The outgoing team leader is moving on to greater responsibilities in the company, and will be available to advice on the transition.