Full time customer service & support jobs in Kenya

The core responsibility is to monitor, collect and manage delinquent portfolio and return the accounts to performing status, reduce slippage into NPL (non-performing loans) and/or recover entire outstanding accounts as well as fulfil any other duty assigned by the Supervisor.

H/She will be responsible for recovering the money owed in as little time as possible. You will be responsible for contacting debtors and negotiate payments.

We are a non-deposit taking Microfinance Company that provides affordable loans to small and micro enterprises. As a Debt Recovery Officer, you will be attached to any of our branches within Nairobi, Kiambu, Machakos, Muranga and Kajiando Counties.

Collections officers attempt to collect payment on overdue bills by informing customers of their debt and their various options for repayment.

Software Technologies Limited (STL), an award winning software and cloud based solutions provider in Africa and the Middle East is seeking to hire a highly qualified System Support Executive to join our team.

The Patient Support Specialist will be responsible for engaging with clients to help them through all stages of the medical treatment process – from initial enquiry to helping organize the client’s return home after treatment. Candidates that can speak English and another language (Somali, Arabic, French or Portuguese) are encouraged to apply.

In this role, you’ll strive to provide a world class service experience with each customer by cultivating relationships . Your success will be dependent on how effective you are at transforming a frustrated exchange into an excellent customer experience. We want people who have an excellent personality, empathy and strong work ethic.