Full time customer service & support jobs in Kenya

The core responsibility is to monitor, collect and manage delinquent portfolio and return the accounts to performing status, reduce slippage into NPL (non-performing loans) and/or recover entire outstanding accounts as well as fulfil any other duty assigned by the Supervisor.

We are looking for a Customer Success Lead who is passionate about excellent customer experience, proactive, motivated and has a strong desire to take on new challenges. Someone who takes pride in mentoring the team and enhancing creativity and innovation in a way that grows them and the organization.

Software Technologies Limited (STL), an award winning software and cloud based solutions provider in Africa and the Middle East is seeking to hire a highly qualified System Support Executive to join our team.

The position holder will provide customer relationship services as well as administrative support to the company under the supervision of the Head of Business Development.

Our client in motor vehicle industry are looking to hire a well-groomed Customer Service with sales and marketing skills. She should have digital marketing skills, well-spoken with business acumen, be customer-focused, and be dedicated to offering service while providing solutions and support in a timely manner.

In this role, you’ll strive to provide a world class service experience with each customer by cultivating relationships . Your success will be dependent on how effective you are at transforming a frustrated exchange into an excellent customer experience. We want people who have an excellent personality, empathy and strong work ethic.

We are a non-deposit taking Microfinance Company that provides affordable loans to small and micro enterprises. As a Debt Recovery Officer, you will be attached to any of our branches within Nairobi, Kiambu, Machakos, Muranga and Kajiando Counties.