Full Time Customer Service & Support Banking, Finance & Insurance Jobs in Nairobi

To manage delinquent customer portfolio and to recover any overdue monies in line with COMPANY policies.

Applications are invited from qualified persons for the above vacant position.

As a supervisor you will support the Team Manager in managing a team of Eligibility Customer Service Representatives in Nairobi. Key to the role will be developing and coaching the team to deliver a high-quality customer centric service offering.

We are looking for competent and motivated Field Officers who can work independently with limited direction to serve as the main point of contact between Tugende and its clients within our areas of operation in Kenya.

The Tugende Customer Relations Officer will be to make sure that our customers have the best experience possible throughout their journey with us so that they are in the best position to help themselves.

Reporting to the Chief Finance Officer, the Credit & Collection Assistant is responsible for providing sound Credit, collections and management of the company’s credit policy to ensure a tight functional credit process.