Full time customer service & support jobs in Nairobi

In this role, you’ll strive to provide a world class service experience with each customer by cultivating relationships . Your success will be dependent on how effective you are at transforming a frustrated exchange into an excellent customer experience. We want people who have an excellent personality, empathy and strong work ethic.

The position holder will provide customer relationship services as well as administrative support to the company under the supervision of the Head of Business Development.

We are looking for a Customer Success Lead who is passionate about excellent customer experience, proactive, motivated and has a strong desire to take on new challenges. Someone who takes pride in mentoring the team and enhancing creativity and innovation in a way that grows them and the organization.