Customer service & support jobs in Nairobi
1 month ago
Our Client is looking for 120 Customer Service Agents to provide customer care and technical support to fortune company’s customers globally.
1 week ago
To lead a team who co-ordinate activities, provide real time support and act as a point of escalation across the contact Centre network across all brands.
2 weeks ago
The Service Desk Administrator reports to the Service Desk Team Leader. A Service Desk Admin will assume full responsibility to progress each ticket logged onto the Ticket Management System for any resolver group, irrespective of geography, application or support area, managing by priority and determined by business impact, providing regular e ...
1 month ago
The Customer Experience Officer will Coordinate and drive Customer Experience activities, assisting in processing of sales, escalate any issues experienced by the team or by customers through to resolution, conduct customer surveys/mystery calls and ensure the company’s customers obtain excellent service.
3 weeks ago
Responsible for supporting customers, offering solutions and assisting in troubleshooting. The Ideal Candidate Must have experience in Managing Technicians and have experience working within a similar sector and managing projects.
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