Customer service & support jobs in Kenya

The core responsibility is to monitor, collect and manage delinquent portfolio and return the accounts to performing status, reduce slippage into NPL (non-performing loans) and/or recover entire outstanding accounts as well as fulfil any other duty assigned by the Supervisor.

We are a non-deposit taking Microfinance Company that provides affordable loans to small and micro enterprises. As a Debt Recovery Officer, you will be attached to any of our branches within Nairobi, Kiambu, Machakos, Muranga and Kajiando Counties.

Collections officers attempt to collect payment on overdue bills by informing customers of their debt and their various options for repayment.

H/She will be responsible for recovering the money owed in as little time as possible. You will be responsible for contacting debtors and negotiate payments.

Impact Water is currently seeking a team player to make a significant contribution to the development of their Kenya program. This opportunity is a short-term assignment (6 months) with possibility for extension.

Software Technologies Limited (STL), an award winning software and cloud based solutions provider in Africa and the Middle East is seeking to hire a highly qualified System Support Executive to join our team.

The Patient Support Specialist will be responsible for engaging with clients to help them through all stages of the medical treatment process – from initial enquiry to helping organize the client’s return home after treatment. Candidates that can speak English and another language (Somali, Arabic, French or Portuguese) are encouraged to apply.

Our client in motor vehicle industry are looking to hire a well-groomed Customer Service with sales and marketing skills. She should have digital marketing skills, well-spoken with business acumen, be customer-focused, and be dedicated to offering service while providing solutions and support in a timely manner.