Customer service & support jobs in Kenya

The Automobile Association of Kenya is the largest Automobile Association in Kenya with over 100,000 members. Being affiliated to FIA, an international body in the Automobile industry, we have remained as one of the major players in the Automobile industry in Kenya.

The Customer Experience Officer will Coordinate and drive Customer Experience activities, assisting in processing of sales, escalate any issues experienced by the team or by customers through to resolution, conduct customer surveys/mystery calls and ensure the company’s customers obtain excellent service.

The position is for a micro-enterprise located in Isinya Town along Namanga Road in Kajiado County. The successful candidate (preferably a lady) will manage the reception desk and also attend to the cyber café.

4G Capital Field Agents are responsible for managing delinquent customer portfolio and recover any overdue monies in line with 4G Capital policies.

Improve customer service experience, create engaged customers and facilitate organic growth

Our Client a multinational looking to grow their team in Kenya. They seek to hire an Intake Care Representative

Our Client a multinational looking to grow their team in Kenya. They seek to hire an Intake Care Representative

Nova Pioneer is looking for a superstar Customer Success Coordinator. As a Customer Success Coordinator, you will be part of the Admissions team within the Kenya Marketing Function. This is a quick-to-fill role and the successful candidate will need to be available to start immediately. The deadline to apply for this exciting opportunity is Wed ...

We are expanding our presence in Mombasa, Kenya and we are looking for customer service representatives who can help us in increasing our customer base, meet the customer’s needs, serve customers online and offline by providing product and service information; resolving product and service problems.

The applicant must have at least Diploma in either customer care, sales and marketing, ICT, Business, or any other office admin related course. The job vacancy is available in our Nairobi, Mombasa, Kisumu, Eldoret, Nakuru and Thika Branch.

The Service Manager position is responsible for the coordination of service operations to ensure timely and quality delivery of service to customers, compliance with Anzen guidelines in the delivery of service, and for the management of the service team for enhanced motivation and performance.

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Relies on instructions and pre-established guidelines to perform order processing, customer correspondence, and fulfill customer needs.