Customer service & support jobs in Kenya

H/She will be responsible for recovering the money owed in as little time as possible. You will be responsible for contacting debtors and negotiate payments.

Diagnose and troubleshoot technical issues, including network configuration.

To lead a team who co-ordinate activities, provide real time support and act as a point of escalation across the contact Centre network across all brands.

The Service Desk Administrator reports to the Service Desk Team Leader. A Service Desk Admin will assume full responsibility to progress each ticket logged onto the Ticket Management System for any resolver group, irrespective of geography, application or support area, managing by priority and determined by business impact, providing regular e ...

Responsible for collecting debts on behalf of clients. Ensuring that the firm’s client’s debts are collected within the agreed timelines. Meeting monthly debt collection targets and providing timely debtors related information such as collection position per client and other required reports.