Customer Service & Support Technology Jobs in Kenya

Plan and provide leadership to the implementation of integrated customer engagement and communication initiatives to improve and enhance the perceptions and experiences of customers.

The Customer Care Representative will be accountable for the delivery of high-quality professional services to our customers. Our goal is to promote business growth by expanding the company’s clientele.

A critical member of the customer service department who serves customers by determining requirements; answering inquiries; resolving problems and fulfilling requests.

Ideal candidate should be someone who can speak and understand Yoruba, Igbo and Hausa and is familiar with Nigeria irrespective of the citizenship.

Our Client, a leading Credit Management Firm in Kenya and the larger East African region, seeks to hire a Customer Service Officer to ensure timely collection of outstanding debts as per agreed terms and limits.