Customer Service & Support Jobs in Kenya

We're looking to expand our customer service team who will be handling customer enquiries face to face, through phone call and email.

Required sales & customer care personnel to work on a full time basis in a large shopping mall in Nairobi to manage advertisements and also handle Mpesa cash as an Mpesa agent.

Ideal candidate should be someone who can speak and understand Yoruba, Igbo and Hausa and is familiar with Nigeria irrespective of the citizenship.

Our Client, a leading Credit Management Firm in Kenya and the larger East African region, seeks to hire a Customer Service Officer to ensure timely collection of outstanding debts as per agreed terms and limits.

The primary responsibility of the incumbent will be to evaluate each customer service representative in various functions and be able to give constructive feedback and coaching with a view to enhancing customer experience.

Our client, a renowned brand in the industrial and allied sector in Kenya with outlets in major cities of the country are seeking to recruit several qualified Customer Service Representatives to manage the Centers.

Speedball Courier Services Limited is looking for field officers in the following regions: Lodwar, Garissa, Meru, Machakos, Mombasa, Bungoma, Maua, Chuka, Embu, Nanyuki, Kirinyaga, Muranga, Voi, Wote, Mwingi, Kibwezi, Busia, Kitui

Plan and provide leadership to the implementation of integrated customer engagement and communication initiatives to improve and enhance the perceptions and experiences of customers.

Our client, an International NGO registered in Kenya is looking to recruit a Call Center Reliever.

You work in a fast-paced environment, experienced and can network, engage and negotiate with clients. Be a team player and master your role in the team by ensuring our current and new clients are engaged to give them a positive and productive impact of our business

The Customer Care Representative will be accountable for the delivery of high-quality professional services to our customers. Our goal is to promote business growth by expanding the company’s clientele.

A critical member of the customer service department who serves customers by determining requirements; answering inquiries; resolving problems and fulfilling requests.

Raj Ushanga House (RUH), Kenya, has partnered with Azuri Technologies LTD to deliver a revolutionary Pay Go solar power technology and business model to off-grid emerging markets, enabling users to benefit from Clean Renewable energy and simultaneously their Energy Spend.

Customer Service Agent will be responsible for handling new and existing clients. The key role is to ensure the clients receive exemplary service.

Our Client is a licensed deposit taking SACCO, looking to hire a Customer Care Officer who will enhance customer satisfaction through the efficient and timely delivery of the society’s products and services to its members, and proactively support the society in realizing its overall goals and ob ...

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