Entertainment, Events & Sport Jobs in Nairobi

The Quality Assurance Manager will provide oversight and direction for the quality function in the contact center, managing a team of Quality Analysts and Trainers that provide service feedback, track service metrics, and analyze performance and process improvements.

The Job holder’s major responsibility is to increase the loyalty customers have to the company, its products and services.

The Job holder is expected to take full ownership of the Company’s assigned products portfolio and be the voice of the customer and the driving force behind product innovation and growth of revenues leading to products profitability.

The job holder’s main role will be to support the legal department in ensuring the company’s continued corporate governance, licencing compliance, negotiation of contracts, and liaising with regulators.

The Backend Software Engineer will work in the Back-End Software team within the Technology Department.

The Integrations Software Engineer will work within the Infrastructure and Integrations team in the delivery of all Back-End Integration related tasks for relevant projects for emerging international markets.

We are looking to hire an energetic Digital Marketing Assistant to assist our busy store increase and maintain sales.

The Frontend Engineer, will work in the Front-End team within the Technology Department. He/ She will deliver on all Front-End related tasks including translating system needs into functional and appealing interactive applications and combining usability with visual design to create functional systems that provide great user experience. He/ She ...

The Quality Assurance Manager will provide oversight and direction for the quality function in the contact center, managing a team of Quality Analysts and Trainers that provide service feedback, track service metrics, and analyze performance and process improvements.

The Job holder’s major responsibility is to increase the loyalty customers have to the company, its products and services.

Applications are invited from qualified persons for the above vacant position.

To execute the sales strategy in the region ensuring that business plan targets are met by generating channel sale

To execute the Customer Care strategy and guide the implementation thereof in order to provide outstanding customer service to our clients by developing effective customer service procedures, setting customer satisfaction goals and managing partner relationships.

To provide efficient and effective supplier administration service to the department and the organisation whilst building and maintaining sound working relationship with all stakeholders.

To implement the Head of Sales’ roadmap to delivering telesales targets as set by the business.