Entertainment, Events & Sport Jobs in Kenya

The job holder’s main role will be to support the legal department in ensuring the company’s continued corporate governance, licencing compliance, negotiation of contracts, and liaising with regulators.

The Job holder’s major responsibility is to increase the loyalty customers have to the company, its products and services.

The Job holder’s major responsibility is to increase the loyalty customers have to the company, its products and services.

To execute the Customer Care strategy and guide the implementation thereof in order to provide outstanding customer service to our clients by developing effective customer service procedures, setting customer satisfaction goals and managing partner relationships.

To implement the Head of Sales’ roadmap to delivering telesales targets as set by the business.

To execute the sales strategy in the region ensuring that business plan targets are met by generating channel sale

The Job holder is expected to take full ownership of the Company’s assigned products portfolio and be the voice of the customer and the driving force behind product innovation and growth of revenues leading to products profitability.

The Quality Assurance Manager will provide oversight and direction for the quality function in the contact center, managing a team of Quality Analysts and Trainers that provide service feedback, track service metrics, and analyze performance and process improvements.

The Quality Assurance Manager will provide oversight and direction for the quality function in the contact center, managing a team of Quality Analysts and Trainers that provide service feedback, track service metrics, and analyze performance and process improvements.