IT Officer
6 days ago
Job Category: IT & Telecoms
Nairobi Full Time SAVE

Job Summary

RAMA AUTO PARTS The leading company in East Africa for Mercedes Benz,Scania,Heavy Commercial Vehicles & Bus parts.


Job Description

Job Responsibilities

  • Troubleshoot and resolve hardware, connection, printer and software issues
  • Maintain all IT and IT related equipment and inventories and keep track of all IT equipment at any given moment.
  • Responsible for the backup of system files, user files and emails and assisting users with these backup processes and recovery of backed up data in case of data loss.
  • To install, maintain and upgrade a wide range of ICT equipment.
  • Respond to ICT Support requests in a timely fashion to ensure minimum disruption to Work.
  • To be trained on the ERP system, solve system problem with system provider efficiently.
  • Update network applications as required.
  • Troubleshoot and resolve all problems encountered with hardware and software and escalate requests to the appropriate party, as and when required
  • Replace or repair defective parts and equipment.
  • Monitor and Provide technical support for major and/or urgent problems with LAN or any of its components (server crash, firewall, virus attack, hard drive failure, and unauthorized software etc).
  • LAN Administration: create and modify user accounts and privileges/rights (for network and exchange); manage disk space, printer queues, and internet connection; and update antivirus software and definition files.
  • Perform File Server backups (weekly full backup, daily incremental on file server, and monthly backups of file server and users data).
  • Ensure all issues about the ICT systems are timely and accurately responded to.
  • Configure and execute ICT Systems backup procedures on a daily basis, as well as test and check the integrity of backups.
  • Execute all computer and computer related repairs, maintenance and scheduling service for the same.
  • Ensure smooth running of all IT users based on Win XP, 2000, windows 7 & Vista, Macintosh and Linux.
  • Assist with computer recycling and arrange for the safe disposal of used toner cartridges.
  • Come up with a website and update it regularly. Introduce I.T. marketing design of our products.
  • Offer IT related advice to the management.

Qualifications for the IT Officer Job

  • Must be able to demonstrate good planning, organizing and coordinating skills
  • Ability to respond to ICT Support requests in a timely fashion to ensure minimum disruption to Work. highly motivated, go getter and a self starter
  • The ability to work effectively under time pressure and constraints
  • Drive for results and achievement
  • Ability to execute multiple assignments within set deadlines

How to Apply

Applicants to send their applications to hr@ramaltd.com by 25th March 2017

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