The Quality Assurance Manager will work with the MedBill team to take ownership of assigned projects and work independently to deliver a quality solution, while also collaborating with the Business Analyst and Development Team.

Looking for a detail orientated person who is excited to become the brand, create and manage our social media, manage our email as well as reach out to other international brands and content creators to expand our international brand reach.

We are committed to building a diverse workplace and prioritizing hiring talent from diverse backgrounds because we believe diversity is a source of strength for us, stimulating creativity and promoting mutual respect and collaboration among our teams.

Bachelor’s degree and above, major in engineering or management

Bachelor's degree in communication, Business Management related fields and 3 years of experience in a customer-facing role, such as Customer Success, Customer Support or Account Management

Develop and implement effective customer service processes that ensure customer satisfaction and Retention

The Bilingual Customer Support Specialist (German & English) role at xFusion requires strong language skills, effective communication, problem-solving abilities, and attentiveness. Responsibilities include offering support through various channels, handling back-office tasks, and resolving reservation discrepancies.

Keep track of assigned accounts in one’s portfolio and ensure proper follow up is done and all interactions with the customer via calls, chats or face to face are keyed in the system

Experience working in a call center or customer-support role

We are looking for qualified individuals to take up roles in Customer Success/Support in our Organization. Working hours: 40 hours per week (full time), specific working time to be instructed by the company. Location: HQ (Dagoretti corner, Ngong road).

Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

Our Client is looking for German Speaking Call Centre Agents who can Read & Write and Listen & Speak in German.

Kopo Kopo is hiring a number of Operations Associates to strengthen the company’s ability to serve its customers. The role will combine aspects of customer service and operations duties. Ultimately, you will be responsible for quickly solving problems for businesses that rely on Kopo Kopo’s technology.

The successful candidate will have a proven track record in business development within the telecommunications industry, a deep understanding of active and passive infrastructure components, and the ability to formulate and execute strategic plans

The Facilities & Safety Manager (Kenya) plays a lead role in the management, upkeep, safety and security of all campus-wide structures, furnishings and other assets, including grounds and motor vehicles

Programs Managers are responsible for the establishing and maintaining trusted partnerships across all stakeholders in identified Network School communities and for managing the planning, training, implementation, and management of Flying Kites activities and resources across Network Schools

As the Manager- Partnerships, you will maintain, develop and scale organization’s portfolio of work across our investment thesis, and deliver innovative vehicles and initiatives that catalyse investments into transformative change through SMEs and financial institutions. You will also strengthen partnerships with key institutions and alliances ...

The role will be responsible for sales revenue growth in Kenya market. The role will be responsible for new market penetration, market share growth, customer acquisition and retention amongst others.