Diploma In Negotiation And Conflict Management

Finstock Evarsity
Online study mode
Nairobi, Kenya
May 01 - Aug 31 2020

Course Description

Semester 1

Module I

  • Negotiation and Conflict Management
  • Negotiation theory and practice – negotiation defined
  • Value Claiming Distributive Negotiation Strategies
  • Power and society
  • Negotiation Planning, Preparing and Power


Semester 2

Module II

  • Strategic and tactical negotiation approaches to negotiation
  • Practical Negotiation Strategies
  • Conflict Management Model
  • Wants and needs
  • Mediation skills

Semester 3

Module III

  • Mediation in practice
  • Communication and questioning
  • International and cross cultural negotiations
  • Cultural Values and Negotiation Norms
  • Advice for cross cultural negotiators

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