Communication Strategies

Finstock Evarsity
Online study mode
Nairobi, Kenya
May 01 - Aug 31 2020

Course Description

Specific learning objectives include:

  • Identification of common communication problems
  • Developing skills to ask questions
  • Learning what their non-verbal messages are saying
  • Developing skills in listening actively and empathetically to others
  • Enhancing the ability to handle difficult situations
  • Dealing with situations assertively

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