Module 1: Background to logistics and supply chains. The beginnings of trade and the need for the movement of people and products.
Important historical developments, and the development of infrastructure. Difference and associations of logistics and supply chains, supply partners and networks. Value and value chains. Glossary of terms used in logistics and supply chain management.
Module 2: Strategy formulation. Understanding supply and demand. Business models.
Corporate and business strategy. Value added functions of supply chains. Cost factors affecting supply chains, risk factors. Customer value and customer service strategy. Supply chain strategy; push and pull strategies. Developing logistics strategy. Economies of Scale. The business life cycle.
Module 3: The marketing and logistics interface. Relevance of the 4Ps to marketing logistics.
Importance of customer value. Order cycle time and stages. Measuring customer service. Consequences of stockouts, back orders, cancelled orders. Customer retention. Market drive supply chains, market segmentation. The Pareto Principle, the ABC classification of stock/inventory items.
Module 4: Industrial and consumer products. Product life cycle; logistics strategies for each stage.
Product characteristics: dimensions, weight, volume, values, associated risks; weight-bulk ratio, value-weight ratio, substitutability, risk characteristics. Product packing and packaging materials. Product pricing, policies, constraints and strategies. Incentive pricing, quantity discounts.
Module 5: Sourcing and procurement objectives, supplies and suppliers, sourcing decisions. Supplier appraisal.
Procurement and purchasing objectives for continuous operations, continuity of supply. Procurement strategies for manufacturing, distributive and service-providing organizations. Economic order quantity. Partnership sourcing. Documents used in procurement and purchasing.
Module 6: Receiving service, sources of incoming consignments, documentation.
Receiving procedures and routines, quality inspections. Storage and control of stock/inventory. Functions of warehouses, location, layout and design, floors, doors, lighting, security, gangways and aisles. Storage equipment, manual and mechanised materials handling. Economy of movement, palletisation.
Module 7: Stock/inventory control, identification, prevention of fire, losses by theft, pilfering, fraud and damage.
Common stock levels set. Issues of stock/inventory to users or customers, authorisation, control and documentation. Order processing or fulfillment: order preparation, entry and processing. Manual and automated order picking and marshalling. Packing and despatching service.
Module 8: Considerations in selecting modes of transportation: road, rail, water, air, pipelines; advantages and disadvantages of each mode.
Own vehicle fleet operation. Duties of freight forwarders, why they are used. Unit loads and palletisation. Containerisation: advantages. Bulk freight and groupage. Freight handling. Intermodal transportation, piggy-back rail-truck.
Module 9: Role of operations management in supply chains. Product design and development. Components and benefits of products.
Production strategies, levels, planning and control. Product range, mix, specialisation and diversification. Methods of production: job, batch, flow. Inspections and quality control. Work study, motion study and work measurement. Quality assurance.
Module 10: Lean principles and lean thinking in logistics and supply chain management. The eight wastes, and methods of reducing them. Linear and parallel processing. Just-in-time and the kanban, pull demand driven supply systems. One and two tier suppliers. Agile supply chains. Supplier relationships, buyers and sellers markets. Partnership sourcing methodology.
Module 11: Importance of facility location for trading, distributive, service-providing businesses.
Distribution centres, locations and purposes. Factory and plant facility location, warehouse location. Reverse logistics: sales returns from customers. Defective products, product liability laws. Product recall. Reverse logistics in eCommerce. Avoiding losses and damages in transit. Insurance.
Module 12: Project management, co-ordinating and managing tasks and activities, team-work.
Types of projects, industrial, commercial and humanitarian. Primary project objectives, focus, scope, specifications. Quality/cost relationship. Emergency planning and disaster/emergency management. Communication and incident assessment, rapid action. Aftermath and reverse logistics.
University Degree or
KCSE C- and above