Brunei House, 3rd Floor I Witu Road off Lusaka Road P.O. Box 16481 - 00100 Nairobi, Kenya
Jun 04 - Jun 04 2020
Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This course will give you the skills and tools to hire successful candidates.
Course Intake: Ongoing!
History of the Interviewing Process
The Recruitment and Selection Process
Factors in the Hiring Process
Job Analysis and Position Profiles
Determining the Skills You Need
Problems Recruiters Face
Types of Questions
Case Study: Itlex Manufacturing
Traditional vs. Behavior Interviews
Other Types of Questions
The Critical Incident Technique
Listening for Answers
Interview Preparation and Format
Other Interview Techniques
After you complete this course, you will be able to:
Recognize the costs incurred by an organization when a wrong hiring decision is made.
Develop a fair and consistent interviewing process for selecting employees.
Prepare better job advertisements and use a variety of markets.
Be able to develop a job analysis and position profile.
Use traditional, behavioral, achievement oriented, holistic, and situational (critical incident) interview questions.
Enhance communication skills that are essential for a skilled recruiter.
Effectively interview difficult applicants.
Check references more effectively.
Understand the basic employment and human rights laws that can affect the hiring process.