Mastery of Management Graduate Diploma in Management of Human Resources

Pan Africa Skills & Consulting Ltd
Blended study mode
Brunei House, 3rd Floor I Witu Road off Lusaka Road P.O. Box 16481 - 00100 Nairobi, Kenya
1 year
Jun 18 - Jun 18 2020

Course Description

  • A Program about effective relationships in organisations, about human resource management and about understanding the behaviour of people at work, in order to make the best use of people, staff and employees, to the mutual benefit of all concerned.
  • This Program explains, balances and teaches about the two main approaches to HR; the ‘personnel management’ approach which is workforce-centred with most importance given to the support and correct treatment of the workforce; and the ‘human resource management’ approach which is resource-centred and it is management and organisational needs for human resources that are given priority. This detailed Program covers areas relating to management, behaviour, organisation within the field of the management of human resources.
  • The Program relates the study of human behaviour to that of management with an integrated view of theory and practice; it covers behavioural science and implications for management action; how performance may be improved through better understanding of human resources and effective management; and provides conceptual frameworks to better understand factors influencing patterns of behaviour in work organisations and the process of management.
Mode of Study: Distance Learning

Course Intake: Ongoing

Course Outline

On completion of this course you will be able to:
  • Understanding individuals at work, the differences between individuals, psychology
  • Managing diversity in the workplace 
  • Personality and personality studies and assessments 
  • Attitudes, culture and change in the workplace
  • Gender and organisational behaviour, equality in the workplace
  • The nature of learning, its relevance to organisational behaviour
  • How people learn and develop, development methods
  • Learning theories, the learning organisation, knowledge management
  • The process of perception, factors which provide meaning or bias
  • Communication and transactional analysis 
  • The meaning and concepts of motivation
  • Motivational theories and their relevance to work situations
  • Needs, expectations and frustration
  • The nature of workgroups and teams
  • Formal and informal groups and their formation
  • Factors affecting group effectiveness, cohesiveness and performance 
  • Team roles and functions, team membership, group dynamics
  • Frameworks for behavioural analysis of teams and groups
  • Managing change, improving performance 
  • Job satisfaction, job design, effects on performance at work
  • Stress at work, factors creating and ways of dealing with stress
  • Human resource management compared with personnel management
  • HRM personnel policies, activities and functions
  • Training, development, making sure training is effective
  • Performance appraisal methods, potential problems
  • Employee relations, legal and behavioural issues 
  • The personnel function and organisational performance
  • Staffing the organisation, the importance and stages in human resource planning
  • Job analysis, preparing job descriptions and person specifications
  • Planned and systematic recruitment and job selection
  • Interviewing style and skills
Admission Requirements
  • University Degree or
  • Diploma with work experience

Price: KES 68,200

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