Customer Service Critical Elements Of Customer Service

Finstock Evarsity
Online study mode
Nairobi, Kenya
May 01 - Aug 31 2020

Course Description

Specific learning objectives include:

  • Demonstrating a customer service approach.
  • Understanding how your own behavior affects the behavior of others.
  • Demonstrating confidence and skill as a problem solver.
  • Applying techniques to deal with difficult customers.
  • Making the choices that provide superior customer service.

 

Price: KES 6,000

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Finstock Evarsity
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