Course Description
Semester 1
Module I
- Practical Negotiation Strategies
- Managing Unacceptable Behavior
- Negotiation and Conflict Management
- Negotiation theory and practice
- Negotiation Planning, Preparing and Power
- Conflict Management Model
Semester 2
Module II
- Mediation skills
- Conversation Management
- International and cross cultural negotiations
- Cultural Values and Negotiation Norms
- Advice for cross cultural negotiators
- Communication styles for international negotiations