Courses

21 courses found

Finstock Evarsity
| Nairobi |
Online
|
Creative & Design

Corel Draw

Finstock Evarsity
| Nairobi |
Online
|
Creative & Design

Adobe Fireworks

Finstock Evarsity
| Nairobi |
Online
|
Creative & Design

Adobe Flash

Finstock Evarsity
| Nairobi |
Online
|
Creative & Design

Adobe Indesign

Finstock Evarsity
| Nairobi |
Online
|
Creative & Design

Photoshop

Finstock Evarsity
| Nairobi |
Online
|
Customer Service & Support

This short course will help introduce the different facets of Customer Relationship Management (CRM). The courseware will also help participants to identify who their customers really are, analyze the key components of CRM, and understand how it can potentially integrate with their organization. 

Finstock Evarsity
| Nairobi |
Online
|
Customer Service & Support

The primary aim of this short course is to enable participants with an understanding of the impact that their communication skills can have on others, while exploring the different ways in which developing these skills can make it easier for them to succeed in the office and beyond.

Finstock Evarsity
| Nairobi |
Online
|
Customer Service & Support

The need for leading, promoting, and enhancing a customer-focused culture is essential within every organization. This courseware will provide participants with an opportunity to explore their responsibilities within their role as a customer service agent. As participants discuss the various skills and techniques, they will draw from their own personal and varied experiences to share elements of reward and challenge.

Finstock Evarsity
| Nairobi |
Online
|
Customer Service & Support

The course is designed around six critical elements of customer service that will outdo the competition and illustrate a company’s commitment to the customer.

Finstock Evarsity
| Nairobi |
Online
|
Sales

This short course shows participants how they can get maximum exposure on a budget by using the right strategies to improve sales, develop the company image, and build their bottom line.

Finstock Evarsity
| Nairobi |
Online
|
Sales

The business of sales is the business of building relationships. In this short course, participants will discover that the business of all sales professionals is making friends and building relationships, no matter how big the company or the type of market.

Finstock Evarsity
| Nairobi |
Online
|
Sales

Most often the best sales presentations effectively demonstrate product knowledge as well as an understanding of what problems the client has, and the solutions they need. This course helps participants learn how to create a compelling proposal and how to turn it into an outstanding sales presentation.