Courses

30 courses found

Finstock Evarsity
| Nairobi |
Online
|
Management & Business Development

Secretarial studies(KNEC) Course overview. This program is directly relevant to the needs of the modern office environment and helps students develop skills and abilities for successful careers in responsible secretarial positions.

Finstock Evarsity
| Nairobi |
Online
|
Management & Business Development

Communication is of the utmost importance in organizations. Without communication, it would be difficult to influence decisions, form connections, and motivate change.Public speaking is an important part of communication.

Finstock Evarsity
| Nairobi |
Online
|
Customer Service & Support

This short course will help introduce the different facets of Customer Relationship Management (CRM). The courseware will also help participants to identify who their customers really are, analyze the key components of CRM, and understand how it can potentially integrate with their organization. 

Finstock Evarsity
| Nairobi |
Online
|
Management & Business Development

This short course is designed to help participants develop their skills in Problem Solving and Decision Making. It includes skill development exercises in: learning to apply problem solving steps and tools, analyzing information to clearly describe problems, thinking creatively, being a contributing member of a problem solving team, selecting the best approach for making decisions, creating a plan for implementing, evaluating, and following up on decisions, and to avoid common decision making mi

Finstock Evarsity
| Nairobi |
Online
|
Management & Business Development

While anyone can be promoted to manager, not anyone can lead. This short course is designed for new and aspiring leaders and engages learners in the functions of managers.

Finstock Evarsity
| Nairobi |
Online
|
Management & Business Development

This short course focuses on skillful leadership that draws out the best from an employee. An effective leader is organized and adaptable, as well as a skilled communicator, coach, and conflict resolver.