The MA Education (Innovation in Learning and Teaching) is a flexible programme, designed to meet the professional needs of individual learners. Students will have the opportunity to engage critically with the theories and practices of education with a view to applying learning to practice. The MA Education is well established and is regularly updated in order to reflect the changing needs of current and future participants.
This Program explains what employee and organization development means and teaches how to become an expert in managing the training and development of personnel; such a trained expert is vital to oversee the development of staff, employees and other personnel so that they contribute to the successful, effective and profitable performance of the organization.
Without sound classroom skills even the most talented teacher will fail to achieve their teaching goals; this Program shows how implementing modern pro-active practices and classroom structure improves teaching and makes you a more successful teacher.
Professional training for owners, managers and staff of retail businesses, to ensure success in the modern and fast-moving world of retail commerce, in which customers’ demands and expectations are constantly changing and evolving.
Identify ways to establish links between excellence in customer service and your business practices and policies.This one-day workshop will provide participants with opportunities to explore their responsibilities within their role as a leader (supervisor or manager) in a customer service environment.
The programme combines engaging in-person workshops with high-quality online content and an Action Learning Project(ALP)- ALPs are silo-busting learning experiences that give managers the opportunity to work on actual cross-function challenges in the business.