Courses

13 courses found

Finstock Evarsity
| Nairobi |
Online
|
Medical & Pharmaceutical

Diploma In Nursing

Finstock Evarsity
| Nairobi |
Online
|
Customer Service & Support

This short course will help introduce the different facets of Customer Relationship Management (CRM). The courseware will also help participants to identify who their customers really are, analyze the key components of CRM, and understand how it can potentially integrate with their organization. 

Finstock Evarsity
| Nairobi |
Online
|
Supply Chain & Procurement

Inventory Management short course is designed for participants working with warehouse or stockroom managers who are responsible for what comes in and goes out of the company. They have to understand how to lead an efficiently operated and cost effective process, with enough products available and not too much that is stockpiled. 

Finstock Evarsity
| Nairobi |
Online
|
Supply Chain & Procurement

Purchasing and procurement extends past getting the products and services that the organization needs at the right time and the right cost. This field has evolved to include relationship building, supply chain management integration, and communication with stakeholders to continually improve processes and results.This short course covers all the essentials of purchasing and procurement

Finstock Evarsity
| Nairobi |
Online
|
Customer Service & Support

The primary aim of this short course is to enable participants with an understanding of the impact that their communication skills can have on others, while exploring the different ways in which developing these skills can make it easier for them to succeed in the office and beyond.

Finstock Evarsity
| Nairobi |
Online
|
Customer Service & Support

The need for leading, promoting, and enhancing a customer-focused culture is essential within every organization. This courseware will provide participants with an opportunity to explore their responsibilities within their role as a customer service agent. As participants discuss the various skills and techniques, they will draw from their own personal and varied experiences to share elements of reward and challenge.

Finstock Evarsity
| Nairobi |
Online
|
Customer Service & Support

The course is designed around six critical elements of customer service that will outdo the competition and illustrate a company’s commitment to the customer.