Courses

35 courses found

UNICAF
| Nairobi |
Blended
|
Research, Teaching & Training

Education is an increasingly changing, dynamic and very demanding sector which requires professionals and practitioners to be very qualified in order to meet various challenges.

UNICAF
| Nairobi |
Blended
|
Research, Teaching & Training

The MA Education (Innovation in Learning and Teaching) is a flexible programme, designed to meet the professional needs of individual learners. Students will have the opportunity to engage critically with the theories and practices of education with a view to applying learning to practice. The MA Education is well established and is regularly updated in order to reflect the changing needs of current and future participants.

Pan Africa Skills & Consulting Ltd
| Nairobi |
Online
|
Sales

A Program which provides training for career success in the vital fields of sales and marketing, and the skills needed for success as a manager in marketing and sales.

Pan Africa Skills & Consulting Ltd
| Nairobi |
Online
|
Sales

This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition.

Pan Africa Skills & Consulting Ltd
| Nairobi |
Blended
|
Research, Teaching & Training

This Program explains what employee and organization development means and teaches how to become an expert in managing the training and development of personnel; such a trained expert is vital to oversee the development of staff, employees and other personnel so that they contribute to the successful, effective and profitable performance of the organization.

Pan Africa Skills & Consulting Ltd
| Nairobi |
Blended
|
Research, Teaching & Training

Without sound classroom skills even the most talented teacher will fail to achieve their teaching goals; this Program shows how implementing modern pro-active practices and classroom structure improves teaching and makes you a more successful teacher.

Pan Africa Skills & Consulting Ltd
| Nairobi |
Blended
|
Sales

A Program which provides training for career success in the vital fields of sales and marketing, and the skills needed for success as a manager in marketing and sales.

Pan Africa Skills & Consulting Ltd
| Nairobi |
Blended
|
Sales

Professional training for owners, managers and staff of retail businesses, to ensure success in the modern and fast-moving world of retail commerce, in which customers’ demands and expectations are constantly changing and evolving.

African Management Initiative
| Nairobi |
Blended
|
Research, Teaching & Training

Mode of Study: Blended (Offline and Online) Duration: 1 month (One full-day workshop, online courses, peer learning & a final webinar) Date: 28th May 2019

Pan Africa Skills & Consulting Ltd
| Nairobi |
Online
|
Sales

Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix.

Pan Africa Skills & Consulting Ltd
| Nairobi |
Online
|
Sales

Prospecting is one of the keys to your sales success.Today, you will become skilled at prospecting and learn the 80/20 rule.

Pan Africa Skills & Consulting Ltd
| Nairobi |
Online
|
Sales

Social media remains an evolving aspect of our daily lives in addition to being a part of our businesses. This course is designed for people who have some familiarity with social media already.

Pan Africa Skills & Consulting Ltd
| Nairobi |
Online
|
Sales

This course gives you the essential selling skills you’ll need to be successful in selling and improve your career prospects.

Pan Africa Skills & Consulting Ltd
| Nairobi |
Online
|
Research, Teaching & Training

This course will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard.

Pan Africa Skills & Consulting Ltd
| Nairobi |
Online
|
Sales

Identify ways to establish links between excellence in customer service and your business practices and policies.This one-day workshop will provide participants with opportunities to explore their responsibilities within their role as a leader (supervisor or manager) in a customer service environment.

Pan Africa Skills & Consulting Ltd
| Nairobi |
Online
|
Sales

While many companies promise to deliver an incredible customer experience, some are better at delivering than others.

African Management Initiative
| Nairobi |
Blended
|
Research, Teaching & Training

The programme combines engaging in-person workshops with high-quality online content and an Action Learning Project(ALP)- ALPs are silo-busting learning experiences that give managers the opportunity to work on actual cross-function challenges in the business.