The Advanced Diploma has been designed as a stepping stone into full professional qualification and suits those who have some industry knowledge. Like the Foundation Diploma, the Advanced Diploma is a recognised and respected qualification and it can count towards your Professional Qualifying Examinations.
The Program focuses on planning, organizing and controlling Logistics, Materials & Supply Chain Management activities - key elements for successful management in any enterprise - and it covers strategic planning and decision-making as an important part of the management process.
Professional training for owners, managers and staff of retail businesses, to ensure success in the modern and fast-moving world of retail commerce, in which customers’ demands and expectations are constantly changing and evolving.
This course will introduce you to the concepts of supply chain management, including the basic flow, core models, supply chain drivers, key metrics, bench marking techniques, and ideas for taking your supply chain to the next level.
Identify ways to establish links between excellence in customer service and your business practices and policies.This one-day workshop will provide participants with opportunities to explore their responsibilities within their role as a leader (supervisor or manager) in a customer service environment.