Job Summary

To build client relationships (Both internal and external). Work on realizing new client markets and retain existing clients. Manage different accounts by ensuring maximum visibility and revenue growth to realize overall business objectives through different communication and PR initiatives

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Department: Corporate Communications & PR   
Reports to: Head of Corporate Communications & PR   
Supervises:   
Location: Head office or satellite office   

Duties & Responsibilities:     
•    Responsible for managing several accounts
•    Championing the customer/client at all levels internally
•    Building new business relationships using existing industry contacts.
•    Create and execute revenue/visibility growth campaigns and events for the different accounts handled.
•    Developing quotes and proposals for different communication initiatives
•    Achieving revenue targets and goals
•    Giving reports of activities on a weekly, monthly and as when required concerning accounts handled
•    Managing client relationships and providing clients with excellent service and support.
•    Feeding back all suggestions for improvement and market research to supervisor.
•    Planning and overseeing new communications and PR initiatives
•    Attending conferences, meetings, and industry events

Qualification, Skills and Experience
•    Degrees in Business, Marketing, or any other related fields
•    Formal business development/sales training is an added advantage.
•    Excellent verbal and written communication skills.
•    Ability to solve tough problems
•    In-depth knowledge of the industry and its current events
•    The ability to handle pressure and meet deadlines
•    Skill in prioritizing and triaging obligations
•    Excellent time management and organization

KEY PERFORMANCE INDICATORS
•    Achieve set revenue targets for all accounts handled every month
•    Create and execute visibility campaigns for all accounts handled every quarter
•    Share contact and close out reports within 48hrs of activity completion
•    Develop quotes and proposals for campaigns and events at least two weeks before the respective campaign or event
•    Maintain an excellent customer experience within the service areas for the accounts handled
•    Maintain a clear mailing/broadcast database for corporates and giving referral

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