Job Summary

The successful candidate will perform patient admission duties by gathering and recording physician, patient, and payment responsibility information while answering enquiries and providing hospital services information.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Main Duties
•    Pre-admits patients by receiving bookings from physicians; confirming admitting privileges of physicians; interviewing patients; entering patient information to pre-admissions database.
•    Provides patients with information by explaining hospital admission policies, time of admission, room selection, facilities, telephone availability, cell phone restrictions; answering inquiries.
•    Secures payments by screening insurance information; identifying patients requiring pre-admission approvals from third-party payers; verifying approvals; notifying patient accounts department of self-paying admissions.
•    Greets and receives patients to be admitted by conducting personal interviews; entering demographic and insurance information; confirming pre-admission information; obtaining signatures on legal consents and insurance forms; accepting patient valuables; distributing patient information literature.
•    Verifies patient identity by checking identification; preparing and placing identification band on patient. Ensures patient’s arrival to hospital room or testing area by assigning patient beds; notifying nursing unit of patient’s arrival; calling volunteer to transport the patient to the assigned area.
•    Admits emergency room and maternity patients by obtaining information from family members; visiting emergency room, delivery room, or patient room.
•    Provides information to the public by answering admitting procedure, hospital regulation and service inquiries of patients.
•    Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, and local requirements.

Job Requirements
•    Degree /Diploma in Businesss Administration.
•    Diploma in Customer Care
•    Minimum 2 years’ experience.
•    Must be proficient in computer usage

Share Job Post

Log In to apply now

Activate Notifications Stay productive - get the latest updates on Jobs & News
Activate
Deactivate Notifications Stop receiving the latest updates on Jobs & News
Deactivate
Nairobi
| Full Time |
KSh Confidential
Job Function: Admin & Office
1mo
Nairobi
| Full Time |
KSh Confidential
Job Function: Admin & Office
1mo
Nairobi
| Full Time |
KSh Confidential
Job Function: Admin & Office
1mo
Nairobi
| Full Time |
KSh Confidential
Job Function: Admin & Office
1mo