Agency Support Specialist (Payroll and Benefit) at APA Life Assurance Company Ltd

Job Description (adsbygoogle = window.adsbygoogle || []).push({}); Apollo Group (Apollo Investments Limited)was an idea born from the need to harness synergies across the insurance business. Built on commitment, integrity and innovation, it has risen to be one of the leading financial groups in East Africa. Apollo Investments Limited (AIL) includes APA Insurance (Kenya and Uganda). It underwrites General Insurance risks such as Fire, Marine, Aviation, Personal Accident, Motor, Liability, Agriculture, Property, and Micro Insurance. We also underwrite Health Insurance i.e. Corporate, Individual & Family Health Insurance. APA Life Assurance is one of the leading insurance companies in Kenya providing Life Insurance and Pension benefits.It has been recognised as The Best Insurance Company in Claims Settlement (Life Business). Our Individual products, APA Elimu,Pumzisha, Imarika and HosiCare aim to protect generations as well as help people from all walks of life to meet common needs. Apollo Asset Management which is an investment and wealth management firm licensed by the Retirement Benefits Authority (RBA) and the Capital Markets Authority (CMA) to conduct fund management and investment advisory services. Gordon Court (Apollo Conference Centre) is the premier event hosting location for both business and private functions in the city. From business conferences to private occasions, Apollo Conference Centre provides the ultimate meeting place. Established in as one of the first locally owned insurance companies, Apollo has achieved impressive growth over the years thanks to commitment to service and confidence of policyholders and a sound management policy. APA Apollo has been at the fore front of Innovations and taking bold and daring steps in the Insurance and Financial service sectors. SUMMARYWe are seeking a highly motivated and detail-oriented individual to join our team as an Agency Support Specialist – Payroll and Benefits Administration. The successful candidate will be responsible for overseeing the payroll and benefits administration for individual life sales force, ensuring accuracy and compliance with all applicable laws and regulations countrywide, and supporting all agency-related support areas as assigned from time to time.KEY PRIMARY RESPONSIBILITIES Processing commissions and retainers due to the sales forces within set timelines and maintaining accurate recordsKeeping track of sales force account debits and credits, processing advances and recovering advances granted within company policies, and ensuring clearance during exits.Implementing career path, Sales forces Support Benefits and any ad hoc incentives within set company policies and timelinesEnsure compliance with all applicable laws and regulations related to payroll and benefits administrationCoordinate with finance and operations departments to reconcile payroll and benefits data and resolve any discrepancies.Communicate with sales agents regarding payroll and benefits-related inquiries and issues.Maintain accurate and up-to-date sales force records in the payroll and benefits systems; including enrolling sales force in benefit programs, coordinating open enrolment, and managing claims at exits.Co-ordinating sales management meetings for the individual life sales managers;Providing monthly reports to the Individual life management team on benefits utilizationAuditing, reviewing, and improving payroll and benefits administration processes through data analyticsFacilitating, coordinating, tracking, and reporting the business acquisition activities of the sales force and keeping proper records for each sales representative, employer markets, and partnersSupport coding of all individual life sales teams in line with the company coding guidelinesSupport the on boarding of sales teams and equipping them with the necessary tools of tradeFacilitating and organizing national and regional awards forum for the sales teamSupporting the learning and development of the sales force through the APA Life Sales Force Academy REQUIREMENTSACADEMIC QUALIFICATIONS : Bachelor’s degree in Finance, Accounting, Business Administration, or an equivalent.JOB SKILLS AND REQUIREMENTS Presentation and interpersonal skillsLeadership and time management skillsStrong analytical and problem-solving skills.Excellent attention to detail and organizational skills.Strong communication skills, both written and verbal.Ability to work independently and manage multiple priorities.Prior experience with payroll and benefits software, administration processes, and procedures will be an added advantage. PROFESSIONAL QUALIFICATIONS : Progress in Relevant professional qualification IIK/LOMA or an equivalentEXPERIENCE : At least 3 years of relevant experience.