Job Summary
Job Description/Requirements
Who are we?At Vertiv, we build products that keep critical technologies running 24/7. We are proud we were the first to protect mainframes with precision cooling systems. We were the first to introduce an integrated enclosure system to distributed networks. We help some of the largest names in the industry bring new capacity online faster and at a lower cost when search and social media increased demand for storage and computing. Our portfolio spans power, thermal and infrastructure management products, software and solutions, and is complemented by a network of nearly 250 service centers worldwide.We are looking for an Application Engineer - DC Power to join our team in Nairobi, Kenya. As an Application Engineer you will provide technical support Sales for Thermal products and solutions and pre-sales technical support when building proposals, quotes and tenders. What kind of work will you be doing? • Provide technical support Sales for DC Power products and solutions• Provide Sales with pre-sales technical support when building proposals, quotes and tenders• Development of technically and price competitive applications for DC Power products to fulfill customer requirements where standard products do not fitMain activities . Technical support:. Review RFQs and identify customer requirements/specifications. Provide sales and pre-sales support with technical support of product specifications and applications. Standard product selection based on customer requirements. Coordinates with factory engineering departments for specific technical requests . Special applications – Configure-to-Order (CTO):. Configure solutions in Configure-One (C1) where standard products do not fit. Define feasibility and costs of solutions/products. Integration, coordination and support the internal pre-sales and/or external suppliers. Prepare relevant technical documents. Internal support for project management team and sales. Presentation/explanation of solution to sales organization. Interact with Engineering and Manufacturing once customer order is received. Manage the relationship between Sales teams and the Line of Business. Create product and application presentations for customers and consultants. Provide technical trainings to sales teams. Work with Product Management and Sales teams to feedback on issues with current products and provide input around new products. Constantly monitor the market for trends and competitor activities. Support local quality management audits (e.g. ISO9001/14001) What will make you successful? • Bachelor’s Degree in administration preferable but not requirement• 5 years’ experience in similar role• Oracle suite knowledge advantageous• Excellent written and verbal English skills• Excellent Microsoft Office skills – Excel and PowerPoint essential• Attention to details• Ability to work independently and with minimum supervision• Innovative, creative and solution focus If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment!
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