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Job Summary

We are looking for an assistant Manager who can be the face of our company, providing attentive service at every turn.

  • Minimum Qualification: Bachelor
  • Experience Level: Management level
  • Experience Length: 5 years

Job Description

We are looking for an assistant Manager who can be the face of our company, providing attentive service at every turn. Our ideal candidate will be well-versed in all areas of business, with specialized skill in interviewing, scheduling, delegating, and motivating. He or she will be an inspiring team member ready to ensure productivity and quality performance to achieve our long-term company vision.

Objectives of this Role
•    Gain a complete understanding of specific goals, objectives, and audiences
•    Help build a well-developed and high-performing team that works together collaboratively.
•    Collaborate with the team to ensure the company is providing consistently excellent products and service, and that the environment is inviting and well-stocked
•    Set daily employee objectives and schedules to achieve and exceed company productivity and sales goals
•    Monitor performance and report on progress
•    Adhere to department policies and procedures

Daily and Monthly Responsibilities
•    Partner with senior manager to ensure quality customer service and supervise a team with diverse talents and responsibilities
•    Meet regularly with management to report and plan strategic plans for team objectives
•    Manage controllable expenses and supplies within approved budgets to achieve profitability targets
•    Fill in for senior management in their absence, managing budgets, and coordinating schedules, inventory, and supplies
•    Monitor customer and client satisfaction, and quality assurance, reporting any problems, accidents, unsafe conditions, or equipment trouble to management
•    Track performance and conduct employee reviews

Skills and Qualifications
•    Proven experience in retail or corporate management roles
•    Strong leadership, communication, and collaboration skills
•    Competency in Microsoft Office, and CRM software administration
•    Experience conducting performance reviews

Preferred Qualifications
•    Bachelor’s degree
•    Knowledge of inventory management
•    Comfortable leading team-building initiatives

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Nairobi
| Full Time |
KSh Confidential
Nairobi
| Full Time |
KSh Confidential