Headquartered in European Union, Mogo Kenya is part of Mogo Finance Group which is one of the leading car financing institution operating in 17 countries and with over 1,000 employees globally. Wide geographical coverage makes MOGO unique in comparison to its competitors and diversifies revenue streams in delivering an integrated set of products in auto financing; leaseback loans, car financing and Boda-boda financing.
We are passionate, ready, and committed to playing an active role in providing our clients with the fastest and most convenient vehicle, Boda-Boda financing and leaseback loans.
We are seeking an organized, efficient, and communicative boda-boda recovery officer to coordinate between our organization, boda-boda clients and other entities. In this role, you will act as the middle person between us and the other entities to streamline operations, resolve issues, improve communications, and must be willing to take initiative to proactively solve conflicts and address issues.
Work closely with police officers and different government agencies on matters regarding Mogo financed motorcycles to ensure safe custody of our asset.
Be well informed and up to date on new measures and laws regarding motorcycle and their impact on our daily operations.
Preparation of detailed investigation reports on missing motorbikes and give recommendations to internal credit analysts on risk analysis and approvals.
Compile reports about incidents and give recommendations on how they can be avoided in the future.
Be innovative on better ways of tracking and monitoring motorbikes.
Assist in field collection of overdue cases.
Diploma/ Bachelor’s degree with experience in Conflict Management
2+ years of experience in a similar role
Must know how to ride a bodaboda and have a license
Self-motivated with willingness to take initiative and solve complex problems
Ability to thrive in a fast-paced and sometimes high-pressure environment
Excellent negotiation skills
Fluent in English and Swahili
Competitive salary and performance bonus
Friendly and dynamic work environment
Great opportunity to participate in building up business
Support from a professional international team
Opportunity for personal development