Mwananchi

Brach Manager Kisumu and Thika Office

Job Summary

Mwananchi Credit Company invites applications from dynamic, goal-oriented, high performers from qualified individuals to fill in a position of Brach Manager Kisumu and Thika Office.

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 3 years

Job Description

Micro Finance Branch Manager Job Duties & Key Responsibilities
•    Direct all operational aspects including operations, customer service, human resources, administration and sales.
•    Development of new products relevant to the branch.
•    Bring out the best of branch’s personnel by providing training, coaching, development and motivation.
•    Responsible for all the operations of the branch.
•    Train the branch team on new products, marketing and portfolio management.
•    Marketing existing and new micro-finance products in line with the BDM.
•    Handle a supervisory role over the relationship officers in the branch.
•    Responsible for branch set targets on the loan book.
•    Responsible for the individual targets on growth of the loan book.
•    Ensure 100% compliance to the policies and Procedures on credit department.
•    Ensure high standards of Customer Service are maintained within the branch.
•    Provide leadership on credit appraisal and evaluation.
•    Responsible for loan origination, sanctioning and disbursal.
•    Post disbursement loan management including follow-up and collections.
•    Security perfection-land valuation and charge processes, motor vehicle joint registration and chattel mortgage and registration processes.
•    Portfolio management of own and branch portfolios.
•    Maintaining of a quality portfolio by ensuring maintenance of PAR levels at optimum.
•    Give detailed report on the progress of the branch both daily, weekly and monthly.
•    Active collaboration with various stakeholders to meet business objectives.
•    Represent the branch in external and internal forums.
•    Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
•    Stay abreast of competing markets and provide reports on market movement and penetration.

Required Skills & Qualifications
•    Bachelor’s degree in Business Administration or equivalent from a recognize institution.
•    A MUST 3-4 years’ experience in banking or a micro lending Institutions.
•    Proven branch management experience.
•    Sufficient knowledge of modern management techniques and best practices.
•    Ability to meet sales targets and production goals
•    Excellent organizational skills
•    Results driven and customer focused
•    Willingness to work on flexible scheduling.
•    Required Personal Attributes
•    Good interpersonal and strong team building skills

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Rest of Kenya
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