Job Summary

To support the organization with business analysis and performance measurement.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Job Summary
We are a publishing firm dealing with schools all over the country.
We have an exciting opportunity in our Strategy & Business Performance Division. We are seeking a talented, dynamic, self-driven and results-oriented individual who is committed to performance excellence and participating in our growth strategy.

Reporting To: Director Business Development.

Overall Job Purpose
To support the organization with business analysis and performance measurement.

Principle Accountabilities
•    To extract data from relevant sources, process it and use it to prepare the standard performance metrics of the organization including:
•    Sales Dashboards
•    Productivity Dashboards
•    Balanced Scorecards for all departments
•    Channel and Product penetration Reports
•    Branch & Department MIS Packs that will highlight the SWOT
•    Customer Service Dashboards
•    TAT Dashboards
•    Key customer metrics (Non-Financial)
•    Balance sheet optimization triggers report
•    Ensure all reports are prepared and sent on time, escalating any hindrances to the same and following through for resolution.
•    Compile review packs for segments, regions, branches and departments to assist in monitoring performance.
•    Respond to ad-hoc requests in set SLA
•    Ensure streamlined process and proper capturing of all vital information by the relevant departments
•    Mitigate sales risks through continuous monitoring of on-boarded accounts to ensure there are no incidences of mis-representation/loss of revenue
•    Conduct periodic training sessions with the end user teams to ensure all teams are equipped with relevant skills
•    Conduct portfolio optimization reviews (informed by insights drawn from analysis of the customer activity) with the departmental heads and track the actions that ensue.

Minimum Qualifications, Knowledge and Experience
•    Bachelor’s degree in a business, mathematics or computer science field.
•    3 years’ experience or equivalent, to include a minimum of 1 year in a business analysis role.
•    Working experience on major business intelligence tools such as Tableau, Power BI, R-GUI, R, SAS, Business Objects, Cognos, Brio Query, Access, MS Excel and SQL
•    Strong Analytical skills
•    Proficiency in computer use & keyboarding speed and excellent presentational skills.
•    A keen eye for detail, quality conscious and has a strong sense of responsibility and ownership
•    Sound Business knowledge
•    Basic understanding of Relational Database Management Systems
•    Knowledge and proficiency in software development using scripting using Python, Javascript, Java and other application programming languages is an added advantage.

Key Competencies and Skills
•    Self-motivated and result-oriented
•    Excellent planning and organization skills.
•    Effective communicator with good interpersonal skills
•    Ability to work under pressure and meet strict deadlines
•    Analytical and decisive
•    Good Interpersonal skills
•    Pragmatism and problem-solving skills

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