Ecopharm Health Services Limited

Business Development Officer Nursing Division

Ecopharm Health Services Limited

Medical & Pharmaceutical

Healthcare KSh Confidential
1 month ago

Job Summary

Applications are invited from qualified persons for the above vacant position.

  • Minimum Qualification:Diploma
  • Experience Level:Mid level
  • Experience Length:5 years

Job Description/Requirements

Location: Syokimau area of Nairobi

Duties and Responsibilities
• Work together with the clinical services team to ensure safe and effective clinical practice, Quality Nursing care to all patients, Exceptional customer service, Revenue growth and cost control, manage & develop the performance of the team and achieve hospital objectives.
• Supervising and ensuring delivery of a professional and high standard of nursing care within the health facility while leading the nurses and patient attendants in delivering individual and team targets.
• Monitor and ensure clients satisfaction and proactively manage their complaints as they arise.
• Oversee the maintenance of the inventory of all assets in both inpatient and outpatient areas.
• Review and approve monthly work schedules to ensure compliance with appropriate shift planning and ROTA management for the nursing team.
• Actively engage with the clinicians and other care providers to get feedback on the quality of nursing care in the facility.
• Participate in formulation and ensure implementation of organizational and departmental policies and procedures (SOPs) and quality improvement plans.
• Ensure effective communication between staff, patients, and members of their families regarding plan of care of their patients.
• Organize for and participate in monthly mortality / morbidity meetings with the concerned team.
• Ensuring efficient resources utilization and taking charge of cost control.
• Participate in business development and marketing activities and follow up on customer feedback.
• Ensure safe and clean environment for staffs, patients / clients and visitors’ compliance with our policies and protocols including health and safety and risk management and critical incidents reporting.

Qualification and Key Competencies
• Diploma in KRCHN and a valid license from Nursing Council of Kenya.
• At least 5 years working experience in the Nursing field and 2 years in the capacity of a Nursing Officer in Charge / Matron. The applicant should have sound knowledge of procedures and processes (SOPS) in Nursing programs.
• Excellent communication skills, problem solving, critical thinking and decision-making and computer skills.

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