• Must have a thorough understanding of the equipment they’re working with.
• Tasked with deleting or archiving old footage as needed, organizing old footage in an orderly fashion, and switching out videotapes, compact discs, memory cards, hard drives or servers.
• Must also be able to maintain and repair the same equipment, whether it’s analog or digital.
• Since any amount of footage from any given day could be required at any given time, properly storing footage is one of the most important roles of a CCTV Operator.
• Correctly catalog all footage so that it can be easily recalled at a later time.
• CCTV Operators must watch the video surveillance footage as it is being recorded.
• Must be unwaveringly focused and observant so that whenever they witness something unusual, suspicious or questionable they are able to make a detailed note of it.
• Report anything illegal on one of their monitors immediately.
Attention to Detail
• CCTV Operators must be able to identify small, seemingly insignificant details that most people would overlook. This ability allows them to keep the area as safe as possible.
Ability to Multitask
• The CCTV Operator must always be keeping an eye on the monitors, even though there may be other distractions line phone calls.
Ability to Work Independently
• For the most part, CCTV Operators will not be required to interact with very many people. Because of this, it is important that they’re able to work and stay alert without constant supervision.
• Since CCTV Operators will have to give statements to Management, communicate with emergency services or even appear in court, they need to have strong written and verbal communication skills.
i. Diploma in Computer Applications or Diploma in Micro processing and Network Technology or Systems Administration.
ii. Minimum of 3 years related technical experience with security, surveillance, and alarm systems, including computer networking experience
iii.3-5 years experience managing multiple CCTV’s in a high traffic area like a supermarket will be an added advantage.
iv. Experience in installation and troubleshooting.
v. Familiarity with a wide range of tasks and technologies related to security systems, to include pulling cable, installing various devices to include glass breaks, motion detectors, magnetic locks, card readers, and cameras, programming security/access systems, low voltage background, and testing, troubleshooting, and inspecting these systems.
vi. Effective communication and interpersonal skills, including tact and diplomacy.