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1 month ago

Clinic Receptionist Vacancy

Anonymous Employer

Admin & Office

Healthcare Confidential
Easy Apply

Job Summary

A leading specialist clinic in Nairobi is seeking a proactive, customer-focused, and highly organized Clinic Receptionist to join our team. This role is ideal for a detail-oriented professional who thrives in a fast-paced healthcare environment and is committed to delivering exceptional patient care and administrative support.

  • Minimum Qualification : Diploma
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

  • Manage patient appointments, bookings, and inquiries
  • Coordinate the doctor’s hospital schedules and facilitate procedures
  • Handle preauthorization processes for insurance patients
  • Track and follow up on laboratory and radiology results
  • Schedule follow-up visits for hospital patients
  • Maintain and update accurate patient records
  • Prepare clinic reports and assist in general administrative tasks
  • Oversee the smooth daily operations of the clinic


Ideal Candidate Profile:

  • Self-motivated, proactive, and highly organized
  • Customer-oriented with excellent interpersonal and communication skills
  • Detail-focused with the ability to multitask efficiently
  • Tech-savvy and proficient in clinic management software and digital communication tools
  • A strong team player who thrives in a collaborative healthcare setting


Minimum Qualifications:

  • At least three (3) years of experience in a similar role within a healthcare or customer service setting
  • Diploma in Customer Care, Public Relations, or Business Administration from a recognized institution (a degree is an added advantage
  • Strong proficiency in office management software and digital communication platforms


Application Process:

Interested candidates should submit their CV, including at least two (2) professional referees, and a cover letter detailing their suitability for the role.

Only shortlisted candidates will be contacted.

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