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Commercial Sales and Lettings Associate

Coral Property International Ltd

Sales

Real Estate KES Confidential
Easy Apply
4 weeks ago

Job Summary

The major role of the Commercial Sales and Letting Associate is to drive business growth by facilitating the selling and letting of properties to ensure company revenue growth.

  • Minimum Qualification : Unspecified

Job Description/Requirements

Reporting to: Manager
Location: Nairobi
Salary Range:

Selling and Letting:

  • Achieve and exceed agreed sales targets.
  • Collaborate with the Director to set the annual income target.
  • Disseminate information regarding the availability and status of properties in the company’s portfolio.
  • Take notes on the general condition of properties, accessibility, and details of current tenancies where applicable.
  • Negotiate selling commissions or letting fee percentages with clients.
  • Advise landlords on appropriate selling prices or rental amounts compared to current market rates.
  • Meet weekly, monthly, and annual sales targets as directed by the Head of Agency.
  • Actively prospect, acquire, and engage new clients, providing them with information on company services.
  • Determine if buyers are interested in paying via cash, mortgage, or trade and top-up.
  • Close sales and leases on properties.
  • Deliver excellent sales and after-sales services to maximize sales, customer satisfaction, and retention.
  • Communicate, liaise, and negotiate internally and externally to facilitate profitable business development and sustainable relationships.

Documentation:

  • Prepare Listing or Letting Agreements.
  • Provide the Listing or Letting Agreement to clients for signing.
  • Send the Listing or Letting Agreement to landlords for execution.
  • Open property files, including property records, inspection notes, photographs, and other documents.
  • Obtain title deeds from clients and verify property ownership with relevant authorities.
  • Prepare periodical reports for all sales assignments to keep stakeholders informed of progress.
  • Review sales and tenancy agreements.
  • Produce suitable 'Heads of Terms' for clients.

Vetting:

  • Double-check and scrutinize buyers and tenants before selling or letting properties, including verifying their source of funds and references.
  • Prepare and issue letters of offer to vetted clients.

Creativity and Innovation:

  • Develop innovative ideas and sales strategies to meet company objectives.
  • Assist in creating sales aids and other marketing materials for the team.
  • Develop marketing plans and strategies.

Client Management:

  • Handle client inquiries and feedback, documenting them appropriately.
  • Regularly follow up with clients.
  • Provide immediate solutions to client issues.
  • Discuss customer feedback and determine the root cause of complaints.
  • Update the client feedback book and carry out corrective actions as necessary.

Publicity:

  • Post properties and market them on social media.
  • Receive and select property details for posting or publishing.
  • Upload property details and post content.
  • Share appealing photos of properties and relevant information with the target audience.
  • Arrange property viewings for interested buyers.
  • Participate in company events and exhibitions.

Reporting and Admin:

  • Update the company CRM (Customer Relationship Management) software with property and client information, including key communications with clients and their requirements.
  • Produce reports on sales activities.
  • Participate in team meetings, training sessions, and other company programs.

Other:

  • Perform any other duties as assigned by the manager or director.

Important Safety Tips

  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
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