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Job Summary

Responsible for new installations. Supervises Senior Technician throughout the installation. Responsible for Quality Assurance. Technical Contact for the client

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 8 years

Job Description

Location:    Nairobi   
Travel Required:    Up to 50%       
Position Type:    Full Time
HR Contact:        Employment Date:   
Direct Supervisor:    COLT Team Technical Lead   

Job Description   
Main Accountabilities:

•    Works on Projects
•    Works under the COLT Team Technical Ops Lead
•    Is responsible for the entire installation and has to ensure not only that it works, but that it meets the client requirements
•    Works closely with the Project Lead (PL) and communicates with the client, and other stake holders on technical issues
•    Inspects installations & ensures all testing is done & recorded as per procedure
•    Collaborates with the PL in preparing the Technical Hand Over Documentation, and provides the technical data in the required format in good time, ideally 1 week minimum before completion of project work
•    Works with Auto CAD team on project working drawings & schematics and is responsible for relaying the info for as build drawings & schematics. Counterchecks that labeling is complete
•    Liaises with the clients IT / Security team on cabinet population, IP range and other related issues. Gives recommendations as & when required
•    Ensures all labeling on site & on drawings is correct and as per standard, this includes on screen labeling – checks for spelling mistakes. Ensures correct IP scheme is used.
•    Does Site Surveys and prepares BoQs based on the survey
•    Uses the required OUR CLIENT templates, formats & systems correctly and every time
•    Updates write daily & prepares any other required report in the correct format
•    Works on conflict resolution on site, and resolves issues, teams with the Senior Technician in supervision of project work
•    Does ordering for project equipment either through helpdesk or PL in liaison with the Senior Technician, confirms quantities
•    Accounts for material & equipment used and ensures return of unused materials to stores
•    During inspections ensures the quality of work & equipment meets industry standards and escalates any arising issues to the PL
•    Stages all equipment before it goes on site, as early as possible following the correct process.
•    Works with R & D team on software installations, integrations etc. Ensures any risks and issues are identified as early as possible and escalated to R & D Team for solution, by confirming client provided and systems and confirming they are compatible. Pays close attention to any possible issues for upgrades.
•    Attends relevant trainings, ensures he is always up to date on equipment installed by our client, recommends training for his team
•    reports any delays & issues and discusses with PL and client representative
•    inspects that all materials & equipment are stored correctly and secured sufficiently.
•    Maybe required to work with Sales Team on Project Design during Sales Process

Role related Qualifications/Skills:
•    Diploma or in Electrical Engineering or Telecom Engineering from a recognized institution
•    Minimum 8 years experience in relevant field, out of this minimum 5 years in supervisory position
•    Special training on CCTV, Access, Parking Systems, Fire Detection or Intrusion Detection of advantage. Product specific training, familiar with all systems OUR
CLIENT Industria installs
•    CCNA or equivalent
•    ITIL training

Role Related Competencies (Behavioral Indicators):
•    Punctuality
•    Self driven, a good mentor & leader
•    Confident with industry standards in relevant areas and does quality work & supervises quality work
•    Knows when to escalate
•    Confident in correct use of PPEs, wears when required & supervises team to do the same
•    In full uniform every day
•    Communicates well with people of all levels, knows what to say & how to communicate it, knows when to escalate instead

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