Consultancy for Conducting a Staff Satisfaction & Engagement Survey at African Population And Health Research Center (APHRC)

Job Description (adsbygoogle = window.adsbygoogle || []).push({}); The African Population and Health Research Center (APHRC) is leading Africa-based, African-led, international research institution headquartered in Nairobi, Kenya, and conducting policy-relevant research on population, health, education, urbanization and related development issues on the continent.PurposeThe consultancy seeks to: Understand and establish staff views on issues and gain inputs and guidance into steering human resource processes and strategic direction;Enhance APHRC systems to deliver on APHRC’s priorities and mandate;Facilitate a process for staff to make their inputs and contribution in internal organization practices; andEstablish areas where there have been significant changes, areas that have remained the same and areas that have gotten worse. Deliverables: A customized staff satisfaction and engagement survey instrument in line with APHRC’s context and areas identified;Conduct an organization-wide survey;Survey report to APHRC management and Board HR Committee of findings and recommendations to address areas of improvement; andHold feedback sessions with staff. The survey scope will cover the following areas: Organization context – mission, vision, values, culture, guiding principles.Organization systems, policies and practices – HR and business integrity policies.Leadership and management style – including supervision.Opportunities for training & career development.Pay and benefits.Work environment.The job and working relationships.Performance management system.Internal communications.Work life balance.Retention – what will make staff stay at APHRC or choose APHRC over other prospects.Induction.Soft controls.